Locked Out? Try This First
You might not need us at all. Before you call:
Check the other doors
Walk around and try the back door, the garage door, or a slider. Don't climb in a window or force anything open. A broken window or door frame costs a lot more than a locksmith.
Call your landlord or building manager
If you rent, they may have a spare key. Some buildings also have their own lockout rules, so it's worth asking first.
Think about who has a spare
A family member, a roommate, a neighbor you trust. It's worth a quick call before anything else.
Someone inside needs help? Call 911
If a child, an elderly person or anyone with a medical problem is stuck inside, call 911 right now. Don't wait for a locksmith.
How We Get You Back In
- Tell us where you are and what kind of lock it is.
Give us your full address and tell us whether it's a house, apartment or condo. Let us know if it's a deadbolt, a regular knob lock, a keypad or a smart lock.
- Show us you live there.
We'll check your photo ID and ask whether you own or rent. If your ID doesn't show the address, a lease, utility bill or other mail with your name and address on it will do.
- We look at the door and the lock.
That tells us the best way in.
- We try to open it without damage.
Most locks can be opened that way, and it's always where we start. That said, nobody can promise every lock will open cleanly.
- If we have to drill, we tell you first.
Sometimes a lock just won't open any other way. If that happens, we'll explain why and what it'll cost to replace the lock, and we won't touch it until you say yes.
Proving You Live There
We won't open a door unless we know you're allowed in. That's what protects your home when you're not standing outside it.
What to have ready
Usually one or more of these:
- Photo ID
- ID showing your address
- Your lease
- A utility bill or other mail with your address on it
- Written permission from the owner or property manager, if you're not on the lease
We need a photo ID, plus one item that links you to the address: ID showing the address, a lease, or a utility bill or other mail. If you're not on the lease, we need written permission from the owner or property manager. If you can't show any of these, we can't open the door.
ID locked inside too? That happens a lot. Tell us when you call and we'll explain what else works. We can often use mail or a bill left at the door, a lease or bill you can pull up on your phone, or a call to your landlord or property manager to confirm you live there. If a neighbor, landlord or building manager can verify who you are, tell us. If we still can't confirm you're allowed in, we can't open the door.
If you're renting
Make sure you're allowed to get into the property before you call. Getting back in is one thing. Changing or rekeying the locks is another, and your lease may say your landlord has to approve it. Check with them before you ask us to change anything.
Once You're Back Inside
If your keys are lost
If you don't know where your keys ended up, someone else might have them. Rekeying your locks means the old keys won't work anymore. It's a quick job, and we can do it on the same visit if you'd like. See our residential locksmith services.
If the lock is damaged
A worn cylinder or a latch that's acting up can lock you out again. If we spot a problem, we'll explain it and give you a price before doing any extra work.
Avoiding next time
Give a spare key to someone you trust. If you have a keypad or smart lock, keep a note of how its backup unlock works.
What Affects the Price
- Time of day. We're open 7 AM to 10 PM, every day, and weekends are priced the same as weekdays. We'll tell you the price before we head out.
- The lock. A basic knob or deadbolt is usually quicker than a high-security or electronic lock.
- How we get in. If the lock has to be drilled and replaced, the new lock adds to the cost. We'll tell you the price before we start.
- Where you are. Lake Worth Beach and nearby areas like Lantana, Palm Springs and Greenacres are short runs for us. A travel charge may apply for longer drives, such as Delray Beach or Boca Raton. We'll include any travel charge in the total we quote you.
You'll get the full price before we come out, including any chance of needing a new lock.
House Lockout FAQs
Can you open an apartment or condo door?
Yes, as long as we can check you live there. Some buildings have their own rules, shared entrances or special key systems, so it can help to let the building manager know we're coming.
Can you get into a gated community?
Yes. When you call, give us the community name, your address and the gate instructions. If security has to let us in, let them know we're on the way.
My smart lock's battery died. Now what?
Many smart locks have a backup: a regular key, or a spot where you can hold a 9-volt battery to the outside to power it up. Check the manual for your model and don't force the keypad. If that doesn't work, call us and tell us the brand and model. [Confirm which smart locks you support.]
Can you open my house if I don't have ID with me?
We have to check that you're allowed in before we open the door. If your ID is inside, tell us when you call and we'll explain what else we can use.
Call Now
Locked out somewhere in Palm Beach County? Call or text us with your address, and we'll get you back inside.
Call: (728) 235-4027
Text: [text number]
Based in: Lake Worth Beach, FL
Serving: Palm Beach County
Need help right away?
See our Emergency Locksmith page for urgent lockouts.